Maps the necessary process steps across all service provider departments and Operations Systems (OSS)
for each LNP-related trouble report scenario. This project answers the question:
"How can my trouble administration process accurately account for the new service problems
that can be related to Number Portability anomalies?"
LNP Trouble Administration Process MappingTM is invaluable for defining your trouble handling process, Maintenance OS planning, Dept. methods & procedures,
and workgroup personnel training so that your trouble ticket handling in an LNP environment is properly supported.
|Number Portability Trouble Sources|
|Improper provisioning process|
|Call Routing database errors|
| ||SCP/STP, NPAC|
| ||routing table, trunk screening table, triggers|
|Operations Support Systems|
| ||AIN SMS, TN Administration, LSMS/SOA|
|MDN / MIN Separation|